Last updated: May 31, 2026
Privacy Policy
Your privacy matters. This policy describes what information Neon Palms collects, how it is used, and how it is protected.
1. Information We Collect
- Account information, such as your username and profile details.
- Order information related to purchases and sales on the Platform.
- Email addresses and newsletter subscription preferences.
- Limited technical data used to operate and secure the Platform.
2. How We Use Your Information
- To manage your account and provide marketplace features.
- To deliver customer support and respond to inquiries.
- To detect, prevent, and investigate fraud and abuse.
- To improve and maintain the Platform.
3. Sharing of Information
- We never sell your information to third parties.
- Information may be shared with sellers only as needed to complete a transaction.
- We may disclose information where required by law or to protect the Platform and its users.
4. Payments
Payment information is processed through secure third-party payment providers. Neon Palms does not store full payment card details on its own systems.
5. Data Retention & Security
We retain information for as long as needed to provide the Platform and meet legal obligations, and we take reasonable measures to protect it. No method of transmission or storage is completely secure.
6. Your Choices
You may update your account information or unsubscribe from newsletters at any time. For privacy requests, contact support through the contact page.
Neon Palms is an independent marketplace platform. Neon Palms is not affiliated with, endorsed by, sponsored by, or connected to Rockstar Games, Take-Two Interactive, Microsoft, Sony, Nintendo, or any other game publisher. All trademarks belong to their respective owners.